How to get support
Updated October 28, 2026
Write to support@exofe.com. We read every message and usually reply within 3 business days.
- Write from the email address on your account if it is about your account, so we can help faster.
- Say what you were doing, what you expected and what happened. A screenshot helps.
- For billing, include the date, the amount and the receipt number.
- For a security problem, tell us privately and give us time to fix it.
The Contact page lists the topics we can help with. To report something that breaks our rules, see the Usage Policy and the Content Policy.
Still need help?
Write to us from the email address on your account and we will help. We usually reply within 3 business days.
Contact us