Troubleshooting

When something doesn't work, and how to reach us.

• Exofe gave a wrong or misleading answerWhy AI answers can be wrong, and how to check them.
• I reached my usage limitWhat to do when Exofe says you've used your allowance.
• My picture request was refusedWhy Image Studio turns some descriptions down.
• A problem with a paymentCharged twice, charged the wrong amount, or a plan that didn't turn on.
• How to get supportHow to reach us and what to include.